About

WHO WE ARE
My name is Ryan O’Hara.  I am a Aeronautical, Mechanical, and Electrical Engineer specializing in the design and manufacturing of control systems for military and civilian applications.  I founded OHARARP LLC  in 2007 as a small business focused on the development of unique consumer electronics.  My primary focus is as a third party developer that bridges the gap from a customer’s idea to an actual product.  I provide a wide range of services from actual products to assembly parts and services.  Please don’t hesitate to contact us if you would like to work together to bring your idea or product to fruition.

Open Source Hardware (OSHW)
We fully believe in the OSHW business model and our designs, layouts, and supporting code will always be OSHW compliant and releasable with a CC Attribution 2.0 Generic License.  In fact, many of the products you seen on this site would not be available for use without the efforts of other vendors who embrace the OSHW concept.  When working on your project we may leverage our experience with OSHW to help meet your project needs while still maintaining protection of your intellectual property.

ORDERING
You may place your order online through our secure server directly from our web site. We accept Paypal, MasterCard and VISA credit cards. All credit card transactions are secure & encrypted to protect customer information.

SHIPPING
Cost of shipping is calculated at the time of checkout via the secure shopping cart. All of our products are shipped through UPS or USPS. All shipments will require a signature. In the case a package is lost or damaged in transit OHARARP LLC is not responsible for replacing the order. A claim will be placed with the shipping agent in these cases and can take 6 weeks or more to resolve.

International Orders:

USPS – When using USPS you must deal with customs directly if your package is held and is to be released. Generally, packages make it to customers quickly, but if your item is held by customs this can cause significantly delays and frustrations for you. You are responsible for clearing your item from customs if it is held.

Any duties and taxes for international shipments are at the cost of the customer. OHARARP LLC is not responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.

RETURNS
You may return any “unused” hardware product for a refund of the purchase price. Note that returned items must be received by us within 30 days from the date of the original purchase, and items purchased with a credit card or through Paypal will be subject to a 25% re-stocking fee.

Products must be in new condition (may be unpacked but not used, damaged or modified), packed safely in original or equivalent packaging, and shipped (not mailed) to:

OHARARP LLC
302 Monteray Ave
Oakwood, OH 45419
937-430-8516
937-430-8516
sales@ohararp.com

We cannot be responsible for returned items lost in the mail – so please use UPS, Federal Express or another reliable carrier that offers package tracking services when returning merchandise.

WARRANTY
OHARARP LLC warrants the products it sells against defects in materials and workmanship for a period of 90 days from date of purchase. If you discover a defect, we will, at our option, repair, replace, or refund the purchase price. Return the product with a description of the problem. We will return your product or its replacement via standard shipping.